Items where Author is "Xiao, Qun"

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Article

Meng, Hao and Xiao, Qun and Dong, Xueqian and Lei, Xiaohui (2024) Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception. Journal of Service Science and Management, 17 (02). pp. 137-167. ISSN 1940-9893

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