Analysis of Congestion of Mobile Network in Offa

The study of congestion of mobile network in Offa is necessary as congestion remains a major challenge to telecommunication service provision both to service providers and the subscribers as well, even in developed country. Offa is a renowned city in Kwara State, Nigeria. Cellular wireless systems such as GSM suffer from congestion resulting in overall system degradation and poor service delivery. Obviously, subscribers are susceptible to quite network providers who fail to meet up with the services required of them. In this research, areas on the GSM network where congestion occurred were analyzed including the various causes of congestion on GSM network. This research work also brought to bear recommendation that necessitate the need for service providers to create a mutual benefit between the service providers and subscribers.

The tool used for data collection was a Five Point Likert attitude scale questionnaire. The Data collected for this study were analyzed using frequency counts, simple percentage (%) and mean score (x).